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DRAFT - For review before launch

Privacy Policy

Last updated: [DATE]

[LEGAL ENTITY NAME] ("we," "us," or "OptimEyed") operates the OptimEyed Front Desk service. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Business information (company name, industry)
  • Communications you send us or that are sent through our service
  • Payment information (processed securely through Stripe)

We also automatically collect certain information when you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you text messages as part of the demo or service you requested
  • Communicate with you about our services
  • Process transactions
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service

Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

When you provide your phone number and consent to receive text messages, we use that information only to send you the messages you requested (demo messages, appointment-related messages, or service-related communications).

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us deliver our services (e.g., text messaging platforms, payment processors, hosting providers). These providers are bound by contractual obligations to keep your information confidential.
  • Legal requirements: When required by law or to protect our rights, safety, or property.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Demo request data is retained for up to 90 days unless you become a customer. Customer data is retained for the duration of the service relationship plus any period required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

You may:

  • Opt out of text messages: Reply STOP to any message to unsubscribe.
  • Access or delete your data: Contact us at [CONTACT EMAIL] to request access to or deletion of your personal information.
  • Opt out of marketing emails: Use the unsubscribe link in any marketing email.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

[LEGAL ENTITY NAME]
Email: [CONTACT EMAIL]